Please be careful — impersonation scams are on the rise. Scammers are pretending to be your Credit Union and even copying (spoofing) our phone number. Scammers are also asking for your login information, one-time passcodes and other sensitive information.

Some of your fellow Members have been affected and they want you to know: Stay vigilant, scammers are out there.

Protect yourself

• We will never ask you for your one-time passcode. Don’t share it with anyone.
• Never give your one-time passcode over the phone. Doing so gives scammers direct access to your money.
• We will never call, text or email you to ask for private information like your Social Security number, PIN, one-time passcode or Online Banking credentials.
• Unless you have asked for a call back, we will never call to ask for personal information.

Tips to avoid fraud

• Don’t rely on the caller ID for verification.
• If you are unsure, hang up and call us directly.
• NEVER give your password to anyone.

Long Beach City Employees Federal Credit Union will observe these upcoming holidays.

For a full list of our holiday closures for 2025, visit our Locations & Hours page.