Watch Out for Scammers!

Please be careful — impersonation scams are on the rise. Scammers are pretending to be your Credit Union and even copying (spoofing) our phone number. Scammers are also asking for your  Card and Account numbers, login information, one-time passcodes and other sensitive information.

Some of your fellow Members have been affected and they want you to know: Stay vigilant, scammers are out there.

Protect Yourself

• We will never call and ask you for your account or card numbers; we have that information on file.
• We will never ask you for your one-time passcode. Don’t share it with anyone.
• Never give your one-time passcode over the phone. Doing so gives scammers direct access to your money.
• We will never call, text or email you to ask for private information like your Social Security number, PIN, one-time passcode or Online Banking credentials.
• Unless you have asked for a call back, we will never call to ask for personal information.

Tips to Avoid Fraud

• Don’t rely on the caller ID for verification.
• If you are unsure, hang up and call us directly.
• NEVER give your account number, card number or password to anyone.